Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Order Processing Team Lead APJ who is ready to join us in creating a #CyberFit future and protecting the digital world!

We are currently looking for an order processing lead to join our Order Processing team for the APJ region. To be part of a team, you must possess a mature personality with a strong sense of responsibility and attention to details.

WHAT YOU'LL DO
• Lead a team of Order processing staff for customer billings
• Review and process customer orders accurately and efficiently
• Issue delivery notes, invoices and software license keys to customers
• Handle order process issues with Acronis sales staff and customers
• Responsible for inventory management in ERP system
• Involved in Acronis various business and sales program including licensing, boxed products, cloud business, rebates in APJ market
• Be subject matter expert for Order to Cash process for APJ region

WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)
• Ability to speak, read and write in Japanese is required
• People manager experience of more than 2 years
• Minimum 2 years’ experience with customer order processing
• Able to review and process orders with high efficiency and with minimum errors
• Able to work extended hours during busy period
• Able to identify issues and discuss promptly
• An excellent team player


-- 2023-04-25 追記 --

Vera.Violen@acronis.com